I don't seem to receive emails from Save, what do I do?

Modified on Wed, 18 Oct 2023 at 11:12 AM

Our main form of communication with you will be through email.


If you are unable to find an email from Save, please try the following: 

  • Perform a search in your junk inbox for an email from Save
  • Perform a search in your spam inbox for an email from Save
  • Once you locate an email, be sure to add Save® to your trusted contacts.


For Gmail Users - move us to your primary inbox

  • On your phone? Tap the 3 dots at the top right corner
    • Tap "Move to", then "Primary"
  • On your desktop? Drag your email into your "Primary" tab near the top left of your email screen. 

For Apple Mail Users - Tap on our email address at the top of our email and click "Add to VIPs"

If you are still experiencing issues, please contact our customer support. 


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