My Market Savings term is coming up. What do I need to do to prepare for maturity?

Six weeks before maturity, a banner in your online portal or Save app will appear reminding you that your investments are nearing maturity. When you click into the banner, click the deposit you wish to renew or withdraw and select the details according to your preferences:

Additionally, starting six weeks before maturity, we will send you a series of reminder emails directly to your email address on file. All Market Savings programs are automatically set to renew at the completion of the term, so if you choose to ignore the banner and the reminder emails, your money will remain in your accounts and will be re-invested in another term under your pre-selected term length and portfolio. 

You have six weeks to update your maturity preferences and your selection will lock 24 hours before the term fully matures. Processing times for withdrawal requests may vary and depend on the unwind and settlement of the investments associated with the initial Market Savings deposit. 

We fulfill withdrawal requests via two separate transfers. First, we send you an ACH electronic transfer of your initial deposit to your linked bank account within 4 business days of the program's maturity. 

Then, we will transfer any investment gains (minus our management fee, if applicable) to you in a second transfer within 20 business days of the program's maturity.