How do I contact customer support?

Modified on Mon, 08 Apr 2024 at 10:41 AM

Most questions can easily be answered by our Frequently Asked Questions (FAQs). Type your question in the search bar for a list of relevant suggestions. 

Our customer support team is also here to help.

Here is how you can reach us!

  • Send us a Secure Message while logged on, through your online profile via Help & Support 
  • Chat with us via our chat feature on our website. It is located at the bottom left corner of each webpage. (Monday-Friday 9 am-5 pm CST - excluding holidays)
  • Send us a direct message through Facebook, Instagram, X (Twitter), or LinkedIn. For your security, do not share personal information through any social media channel. 

Market Savings customers can: 

  • Email:
  • Call us: (254) 284-Save (7283) (Monday-Friday 9 am-5 pm CST - excluding holidays)

If you send a message or email, our team reply to you in approximately 1 business day. 



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