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General
General
Debit Invest Card
What wil happen to my Investments after the Debit Invest Program is Discontinued?
Will I still have access to my online profile once my Debit Invest account is closed?
Why is the Debit Invest Program ending?
I am a Debit Invest customer, how do I upgrade to a Wealth Card or a Market Savings account?
When will the Debit Invest card be discontinued?
I have changed my phone number. How do I access my account?
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Wealth Card- Coming Soon!
What does active military mean?
How do I submit a credit increase request for my Wealth Card?
Can I set up autopay for my Save Wealth Card payment?
I’ve placed my order, when will I receive an update to apply for my Wealth card?
Can I change my Weatlh card type?
I was not identified as a covered MLA or SCRA Relief customer, what should I do?
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Market Savings
When can I open my Market Savings account?
When will my Market Savings account be active?
Can I withdraw money from my Save Market Savings account?
Is there a minimum opening balance to open a Save Market Savings account? Does it have a minimum or maximum balance requirement?
Does my Save Market Savings account have a minimum or maximum balance requirement?
Investing
My account hasn't been opened for a year, can I take my investments?
Why was my traded amount different from my matched spending?
When will my portfolio investments show on my Save account?
What is an equivalent portfolio investment match?
Where does the money you match come from? Do you take it out of my account?
Does Save charge an advisory or management fee?
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Referrals
Where are my referrals?
What is a referral link and how do I find it?
If I referred someone to the waitlist, and they don't sign up afterward, do I get the referral bonus?
What are the conditions of our Referral Program?
How many people can I refer to Save?
Can I post my referral link to social media?
Security
How do I submit a California Consumer Privacy Act ("CCPA") Request?
Why am I having issues during my document upload request?
I had too many failed logins and can't log on to my account, what do I do?
I don't seem to receive emails from Save, what do I do?
How do I reset the password for my account?
How does Save communicate with me regarding my account?
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About Save
Getting Started with Save
How do I access my Save online account ?
Why is my bank not supported with Save?
I can't seem to verify my email address
I need to upload documents to complete my account. What does Save accept as additional supporting documentation?
Why am I being prompted to take selfies during my document upload?
Is uploading my documents through Berbix secure?
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