General

Market Savings

• I have changed my phone number. How do I access my account?
• How do I change my profile information?
• How do I change my linked bank account?
• If the market drops during my deposit term who suffers the losses?
• When will my Market Savings account be active?
• Can I withdraw money from my Market Savings account?

Wealth Card- Coming Soon!

• What does active military mean?
• How do I submit a credit increase request for my Wealth Card?
• Can I set up autopay for my Save Wealth Card payment?
• I’ve placed my order, when will I receive an update to apply for my Wealth Card?
• Can I change my Weatlh Card type?
• I was not identified as a covered MLA or SCRA Relief customer, what should I do?

Investing

• How does the Federal Reserve's interest rate changes affect the Market Savings returns?
• Why shouldn't I invest in a Fixed Indexed Annuity instead of the Market Savings program?
• Why not invest in inflation-proof Series I savings bonds?
• Why not invest in CDs instead of Save accounts?
• Why not invest in T-bills instead?
• Why can’t I just invest in the same ETFs myself to avoid Save's management fee?

Referrals

• Where are my referrals?
• What is a referral link and how do I find it?
• If I referred someone to the waitlist, and they don't sign up afterward, do I get the referral bonus?
• What are the conditions of our Referral Program?
• How many people can I refer to Save?
• Can I post my referral link to social media?

Security

• How do I submit a California Consumer Privacy Act ("CCPA") Request?
• Why am I having issues during my document upload request?
• I had too many failed logins and can't log on to my account, what do I do?
• I don't seem to receive emails from Save, what do I do?
• How do I reset the password for my account?
• How does Save communicate with me regarding my account?

About Save

Getting Started with Save

• How do I access my Save online account ?
• Why is my bank not supported with Save?
• I can't seem to verify my email address
• I need to upload documents to complete my account. What does Save accept as additional supporting documentation?
• Why am I being prompted to take selfies during my document upload?
• Is uploading my documents through Berbix secure?

Debit Invest Card

• What will happen to my investments after the Debit Invest Program is discontinued?
• Will I still have access to my online profile once my Debit Invest account is closed?
• Why is the Debit Invest Program ending?
• How do I cancel my bank transfer?
• Why can't I find Save when adding my account through a third party website?
• How do I verify my account through micro deposit verification?