General

Debit Invest Card

• What wil happen to my Investments after the Debit Invest Program is Discontinued?
• Will I still have access to my online profile once my Debit Invest account is closed?
• Why is the Debit Invest Program ending?
• I am a Debit Invest customer, how do I upgrade to a Wealth Card or a Market Savings account?
• When will the Debit Invest card be discontinued?
• I have changed my phone number. How do I access my account?

Wealth Card- Coming Soon!

• What does active military mean?
• How do I submit a credit increase request for my Wealth Card?
• Can I set up autopay for my Save Wealth Card payment?
• I’ve placed my order, when will I receive an update to apply for my Wealth card?
• Can I change my Weatlh card type?
• I was not identified as a covered MLA or SCRA Relief customer, what should I do?

Market Savings

• When can I open my Market Savings account?
• When will my Market Savings account be active?
• Can I withdraw money from my Save Market Savings account?
• Is there a minimum opening balance to open a Save Market Savings account? Does it have a minimum or maximum balance requirement?
• Does my Save Market Savings account have a minimum or maximum balance requirement?

Investing

• My account hasn't been opened for a year, can I take my investments?
• Why was my traded amount different from my matched spending?
• When will my portfolio investments show on my Save account?
• What is an equivalent portfolio investment match?
• Where does the money you match come from? Do you take it out of my account?
• Does Save charge an advisory or management fee?

Referrals

• Where are my referrals?
• What is a referral link and how do I find it?
• If I referred someone to the waitlist, and they don't sign up afterward, do I get the referral bonus?
• What are the conditions of our Referral Program?
• How many people can I refer to Save?
• Can I post my referral link to social media?

Security

• How do I submit a California Consumer Privacy Act ("CCPA") Request?
• Why am I having issues during my document upload request?
• I had too many failed logins and can't log on to my account, what do I do?
• I don't seem to receive emails from Save, what do I do?
• How do I reset the password for my account?
• How does Save communicate with me regarding my account?

About Save

Getting Started with Save

• How do I access my Save online account ?
• Why is my bank not supported with Save?
• I can't seem to verify my email address
• I need to upload documents to complete my account. What does Save accept as additional supporting documentation?
• Why am I being prompted to take selfies during my document upload?
• Is uploading my documents through Berbix secure?