Skip to main content
Submit a request
Save
General
General
Market Savings
Can I do partial withdrawals?
Who is Webster Bank, N.A., Member FDIC?
What are the costs associated with early withdrawal?
How are Market Savings deposits FDIC insured and, at the same time, Save invests on my behalf?
If the market drops during my deposit term who suffers the losses?
I have changed my phone number. How do I access my account?
See all 26 articles
Investing
How does the Federal Reserve's interest rate changes affect the Market Savings APY?*
Why not invest in stocks myself instead of through Save accounts?
My investments haven't fully matured. Can I take my investment gains early?
What is an equivalent portfolio investment?
Does Save charge an advisory or management fee?
Do I get to keep the investments themselves, or just the returns?
See all 27 articles
Referrals
Where are my referrals?
Can I withdraw my referrals and other bonuses before their maturity?
What is a referral link and how do I find it?
If I referred someone to the waitlist, and they don't sign up afterward, do I get the referral bonus?
What are the conditions of our Referral Program?
How many people can I refer to Save?
See all 7 articles
Security
How do I submit a California Consumer Privacy Act ("CCPA") Request?
Why am I having issues during my document upload request?
I had too many failed logins and can't log on to my account, what do I do?
I don't seem to receive emails from Save, what do I do?
How do I reset the password for my account?
How does Save communicate with me regarding my account?
See all 19 articles
About Save
Getting Started with Save
How do I change my profile information?
How do I access my Save online account?
Why is my bank not supported with Save?
I can't seem to verify my email address
I need to upload documents to complete my account. What does Save accept as additional supporting documentation?
Why am I being prompted to take selfies during my document upload?
See all 9 articles
Wealth Card
When can I expect my Wealth Card?
Debit Invest Card
What will happen to my investments after the Debit Invest Program is discontinued?
Will I still have access to my online profile once my Debit Invest account is closed?
Why is the Debit Invest Program ending?
How do I cancel my bank transfer?
How do I verify my account through micro deposit verification?
Will I get a statement to show my account history and investment activity?