General

Wealth Card- Coming Soon!

• Will there be an international transaction fee when using my Save Wealth card?
• If I miss a credit card payment, what is Save's late fee?
• Can I add an authorized user for my Wealth card?
• Do I have to spend a monthly minimum to earn an investment match?
• Is there a limit on how much I can spend or earn?
• Are all transactions qualified for investment matching?

Debit Invest Card

• What is a Save Digital Card?
• What if I forget my PIN?
• What should I do if my Save Debit Invest Card is lost or stolen?
• Does Save partner with any stores to match my qualified purchases?
• How do I activate my Save Debit Invest Card?
• I have a charge from a merchant I recognize but would like to dispute it on my account.

Market Savings

• Can I withdraw money from my Save Market Savings account?
• Is there a minimum opening balance to open a Save Market Savings account? Does it have a minimum or maximum balance requirement?
• When can I open my Market Savings account?
• How do I access the money in my Market Savings account?

Investing

• My account hasn't been opened for a year, can I take my investments?
• Why was my traded amount different from my matched spending?
• When will my portfolio investments show on my Save account?
• What is an equivalent portfolio investment match?
• Where does the money you match come from? Do you take it out of my account?
• Does Save charge an advisory or management fee?

Referrals

• Where are my referrals?
• What is a referral link and how do I find it?
• If I referred someone to the waitlist, and they don't sign up afterward, do I get the referral bonus?
• What are the conditions of our Referral Program?
• How many people can I refer to Save?
• Can I post my referral link to social media?

Security

• I have changed my phone number. How do I access my account?
• Why am I having issues during my document upload request?
• I had too many failed logins and can't log on to my account, what do I do?
• I don't seem to receive emails from Save, what do I do?
• How do I reset the password for my account?
• How does Save communicate with me regarding my account?

About Save

Getting Started with Save

• How do I add money to my Save account?
• Why is my bank not supported with Save?
• I can't seem to verify my email address
• How can I add my bank account information to make a bank transfer?
• I need to upload documents to complete my account. What does Save accept as additional supporting documentation?
• Why am I being prompted to take selfies during my document upload?