What if I forget my PIN?

If you forget your PIN, it can easily be reset online or through the app by following the steps below.

From the Save App

• From the home screen, select Card Settings (located in the middle of the screen)
• From the Card Details screen, select PIN (It is the 4^th button from the top under the card image)

• A form will appear for you to Change your PIN and then input the new PIN to confirm.
• Select Submit to save your changes.

• You will see a PIN Successfully Changed screen once your PIN has been changed

From your Online Portal

• Sign in to your account at joinsave.com
• Once you’ve reached your home page, select My Card on the top green banner.
• From the green banner, select the Card Settings next to the Transfers Button

• From the My Card screen, select PIN

• A form will appear for you to Change your PIN and then input the new PIN to confirm.
• Select Submit to save your changes.

• You will see a PIN Successfully Changed screen once your PIN has been changed