If you happen to forget your Debit Invest card PIN, it can easily be reset online or through the app by following these steps below.
From the Save App
- From the home screen, select My Card (located in the middle of the screen)
- From the Card Details screen, select Change PIN (It is the 4th button from the top under the card image)
- You will be asked to verify your identity by inputting a security code we send to the mobile device you signed up with
- Once you have verified your identity, you will be asked to Change your PIN and then input the new PIN to confirm
- Select Confirm to save your changes
- You will see a PIN Successfully Changed screen once your PIN has been changed
From your Online Portal
- Sign into your account at joinsave.com
- Once you’ve reached your home page, select Debit Invest on the top green banner in the middle.
- From the green banner, select the My Card next to the Transfers Button
- From the My Card screen, select PIN
- You will be asked to verify your identity by inputting a security code we send to the mobile device you signed up with
- Once you have verified your identity, you will be asked to Change your PIN and then input the new PIN to confirm
- Select Confirm to save your changes
- You will see a PIN Successfully Changed screen once your PIN has been changed
