Most questions can easily be answered by our Frequently Asked Questions (FAQs). Type your question in the search bar for a list of relevant suggestions.
Our customer support team is also here to help.
Here is how you can reach us!
- Send us a Secure Message while logged on, through your online profile via Help & Support
- Chat with us via our chat feature on our website. It is located at the bottom left corner of each webpage. (Monday-Friday 9am-5pm CST - excluding holidays)
- Send us a direct message through Facebook, Instagram, Twitter, or LinkedIn. For your security, do not share personal information through any social media channel.
Market Savings customers can:
-
- Email: support@joinsave.com
- Call us: 1-844-940-Save® (7283) (Monday-Friday 9am-5pm CST - excluding holidays)
Wealth Premium customers can:
- Email: WealthPremium@joinsave.com
- Call us: 1-844-793-0581 (Monday-Friday 9am-5pm CST - excluding holidays)
Wealth Plus customers can:
- Email: WealthPlus@joinsave.com
- Call us: 1-844-635-0809 (Monday-Friday 9am-5pm CST - excluding holidays)
If sending a message or email, our team will get back to you in approximately 1 business day.