Six weeks before maturity, a banner in your online portal or Save app will appear reminding you that your investments are nearing maturity. When you click into the banner, click the deposit you wish to renew or withdraw and select the details according to your preferences:
Additionally, starting six weeks before maturity, we will send you a series of reminder emails directly to your email address on file. All Market Savings programs are automatically set to renew at the completion of the term, so if you choose to ignore the banner and the reminder emails, your money will remain in your accounts and will be re-invested in another term under your pre-selected term length and portfolio of choice.
You have six weeks to update your maturity preferences and your selection will lock 24 hours before the term fully matures. Processing times for withdrawal requests may vary and depend on the unwind and settlement of the investments associated with the initial Market Savings deposit. Withdrawal requests will be fulfilled via an ACH electronic transfer of your initial deposit to your linked bank account and will typically be completed within 15-20 business days of the initial request.